Privacy Policy

This Privacy Policy explains how Susana Martins Jewellery LLC (“we,” “our,” or “us”) collects, uses, and protects your personal information when you visit or purchase from susanamartins.com (the “Site”). By accessing or using the Site, you consent to the practices described in this Privacy Policy.

1. Personal Information We Collect

a) Device Information

When you visit the Site, we automatically collect certain information about your device, including:

• Browser type and version
• IP address and time zone
• Cookies installed on your device
• Pages or products you view
• Websites or search terms that referred you to the Site
• Information about how you interact with the Site

We collect this information through:

• Cookies – Data files placed on your device (see aboutcookies.org for details).
• Log files – Track actions and collect data such as IP address, browser type, ISP, and timestamps.
• Web beacons, tags, and pixels – Electronic tools to record browsing activity.

b) Order Information

When you make (or attempt to make) a purchase, we collect:

• Name, billing and shipping addresses
• Payment information (including credit card details)
• Email address and phone number

Together, Device Information and Order Information constitute “Personal Information.”

2. How We Use Personal Information

We use your Personal Information to:

• Process and fulfill orders (including payment, shipping, invoicing, and confirmations)
• Communicate with you about orders and customer support inquiries
• Detect, investigate, and prevent potential fraud or risks (including IP address screening)
• Improve and optimize our Site (analytics, marketing effectiveness, user experience)
• Provide you with information, promotions, or advertising in line with your preferences

3. Sharing Your Personal Information

We share Personal Information with trusted third parties only as necessary to provide our services:

• WooCommerce – For powering our online store
• Payment providers – For secure payment processing
• Analytics services (e.g., Google Analytics) – To understand customer behavior (Google Privacy Policy, opt-out here)
• Marketing partners (e.g., Facebook, Google Ads, Bing) – To deliver targeted advertising. You may adjust your ad preferences directly:
  • Facebook Ad Settings
  • Google Ad Settings
  • Bing Ad Settings
  • Or via the Digital Advertising Alliance opt-out portal: optout.aboutads.info

We do not sell or trade your personal data to third parties.

4. Do Not Track

Please note that we do not alter our data collection or usage practices when receiving “Do Not Track” signals from browsers.

5. Your Rights (GDPR & International)

If you are a resident of the European Economic Area (EEA), you have the right to:

• Access the personal data we hold about you
• Request correction, updating, or deletion of your data
• Object to or restrict certain processing activities

To exercise these rights, contact us at info@susanamartins.com.

Note: Your data may be transferred outside of Europe (including to the UAE, United States, or Canada) in compliance with applicable law.

6. Data Retention

• We retain Order Information for our business records unless and until you request deletion.
• Device Information may be retained for analytics and fraud-prevention purposes.
• The Site is not directed to or intended for use by individuals under the age of 13.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates take effect immediately upon posting on the Site.

8. Contact Us

For questions or concerns regarding this Privacy Policy or how your information is handled, please contact:

Susana Martins Jewellery LLC
Email: info@susanamartins.com

© 2025 Susana Martins Jewellery LLC. All rights reserved.